© 2017 by The Mtoto Agency. All rights reserved. 

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Families

 We truly appreciate you taking the time to visit The Mtoto Agency. Our #1 goal is to serve and connect you with professionally equipped Nannies and Home staff. We save you time by requiring our candidates go through an extensive application and prescreening process. We check references. criminal and driving history and run multi state background checks. This provides safety for you and your family. For a detailed list of caregivers we place, visit our services page here

 

We place:

Full and Part Time Nannies

Temporary Nannies and Sitters

Personal Assistants

House Managers and House Sitters

Special Event and Church Childcare

 

 

Our Process

 

1. Start by filling out our Family Application

 

2. Schedule an in home, virtual or phone consultation to discuss your needs. 

 

3. Review and sign a copy of our Agency-Client contract.

4. Pay application fee for temp or 25% deposit for permanent placement.

5. Review potential candidates and schedule interviews for full and part time positions. Temporary placements begin once application is approved for membership to our Agency.  

5. Hire a nanny and home staff!

Why do we have to fill out an application and agree to a background check?

For our safety, it is important that we prescreen any families our Nannies serve. To avoid any fraudulent activity and to protect you, our nannies and home staff must also pass our prescreening and background check. 

 

Why do families have to schedule an in person, phone or virtual meeting?

As nannies and home staff, it's important to be personable. We want to sit down to get to know your needs before we move forward in the search for your nanny.

If you are outside of the Dallas/Ft. Worth and Kansas City area, please contact us for additional information. 

 

What are the required fees?

Families looking for temporary or seasonal childcare are required to pay an application fee of $300. After our consultation, we send nannies upon request. There is a separate temp placement fee per placement. The first placement fee is covered by the application fee. 

Families looking for long term part or full time placement are required to pay 25% deposit after the application is received and after the in home or virtual consultation. After families pay the deposit, we present you with qualified nannies who are interested in serving your family. After reviewing and approving candidates, we'll connect you by setting up the initial interview. After you've decided to hire a Nanny or Home Staff, we collect the remaining balance of the placement fee before the official start date. Details are outlined in our Client Contract. 

 

How are you different from other online nanny and home staff search businesses? 

All Clients are required to attend an in person or virtual consultation and all Nannies are required to attend an in person interview. All Clients and Nannies must consent to a background check. We believe that being personable is important with building relationships. We also want to prevent fraudulent activity for your safety and for the safety of our caregivers. Online nanny and home staff businesses do not require in person meetings, nor do they run the initial background, vehicle and reference checks. Those features are optional and are not required to be listed on online sites.

 

We require that once a full or part time nanny is placed, families and nannies must sign an employment contract with guaranteed hours and pay. We only accept Clients who pay their nanny a minimum of $17/hr. Our nannies are professional, are required to have a resume, have exceptional experience and are looking to grow with families. We also require that families pay their nannies and home staff legally through a payroll service or weekly check. 

 

We do not accept Clients who are currently working with other agencies. Because we value your time, our service is exclusive and we take pride in working one on one with Clients. 

 

Additional questions? Contact us for information, here. 

 

 

 

 

 

 

The Tillman family, former clients of the owner. 

PLEASE NOTE

The Mtoto Agency reserves the right to refuse service to any new or current Clients for any reason deemed necessary.