Family Placement Process

 We truly appreciate you taking the time to visit The Mtoto Agency. Our #1 goal is to serve and connect you with professionally equipped Nannies and Home staff. We save you time by requiring our candidates go through an extensive application and prescreening process. We check references. criminal and driving history and run multi state background checks. This provides safety for you and your family. For a detailed list of caregivers we place, visit our services page here


Our Process


1. Start by filling out our Family Application


2. Schedule an in home, virtual or phone consultation to discuss your needs. 


3. Review and sign a copy of our Agency-Client contract.

4. Pay application fee for temp or 25% deposit for permanent placement.

5. Review potential candidates and schedule interviews for full and part time positions. Temporary placements begin once application is approved for membership to our Agency.  

5. Hire a nanny and home staff!

Why do we have to fill out an application and agree to a background check?

For our safety, it is important that we prescreen families who register with our agency. To avoid fraudulent activity and to protect you, our nannies and home staff must also pass our prescreening and background check process. 


Why do families have to schedule an in person, phone or virtual meeting?

As nannies and home staff, it's important to be personable. We want to sit down to get to know your needs before we move forward in the search for your nanny. We'd also like to make sure we are the right agency to serve your family. 

If you are outside of the Dallas/Ft. Worth and Kansas City area, please contact us for additional information. 


What are the required fees?

Families looking for temporary or as needed childcare are required to pay an application fee of $225. After our consultation, we send nannies upon request.  

*Temp services start at $25/day a nanny is requested. The nanny is paid a separate hourly rate at the end of her shift.

*Emergency booking with less than 24/hour notice is $35/day a nanny is requested. The nanny is paid a separate hourly rate at the end of her shift. 

*Families in need of a one placement will pay a booking fee of $40/day a nanny is requested. The nanny is paid a separate hourly rate at the end of her shift.

For overnight care, families pay the nanny a set rate every 24 hours and are required to reimburse nannies for driving miles, purchases and any incidentals. Please contact us for more information. 

Families looking for long term part or full time placement are required to pay 25% deposit after the application is received and after the initial consultation. There is no $225 application fee for families looking for permanent placement. After families pay the deposit, we present you with qualified nannies who are interested in serving your family. Once you review candidates, we'll connect you by setting up the initial interview. After you've decided to hire a Nanny or Home Staff, we collect the remaining balance of the placement fee before the official start date. Details are outlined in our Client Contract. 


How are you different from other online nanny and home staff search businesses? 

All Clients are required to attend an in person or virtual consultation, and all Nannies are required to attend an in person interview. Clients and Nannies must consent to a background check. We believe that being personable is important with building relationships. We also want to prevent fraudulent activity for your safety and for the safety of our caregivers. Online nanny and home staff businesses do not require in person meetings, nor do they run the initial background, vehicle and reference checks. Those features are optional and are not required to be listed on online sites.


We require that once a full or part time nanny is placed, families and nannies must sign an employment contract with guaranteed hours and pay. We only accept Clients who pay their nanny a minimum of $17/hr. Our nannies are professional, are required to have a resume, have exceptional experience and are looking to grow with families. We also require that families pay their nannies and home staff legally through a payroll service or weekly check. 


At this time, we will accept Clients who are currently working with other agencies. In the event another agency refers a nanny we have already referred to you, we will still require the full placement fee should you decide to hire the nanny. Because we value your time, we highly recommend using one agency. We also take pride in working one on one with Clients, as this helps to avoid double placement and additional fees. 


Additional questions? Contact us for information, here. 







The Tillman family, former clients of the owner. 


The Mtoto Agency reserves the right to refuse service to any new or current Clients for any reason deemed necessary.

© 2020 by The Mtoto Agency. All rights reserved. 

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