Shatara

University of North Texas, 2015-2018

Integrated Studies of Business, Hospitality, Advertising & Child Development 

First Aid, CPR, and AED -Certification completed

Personal Traits: 

  • Self-Directed, Motivated, Organized, Planning, Goal-setting, Punctuality

Gallup Organization Strengths-Finders Talents: 

  • Harmony – I am insightful and bring flexibility and cohesiveness.

  • Futuristic – I love possibility and bring new perspective and vision. 

  • Empathy – I can read the atmosphere of a room, responding to present needs.  

  • Restorative – I have an innate ability to spot problems and strive to fix or improve them.

Professional Experience

Texas Digestive Disease Consultants, Denton, TX 2020-Present
Call Center and Customer Service Agent

  • Handle continuous inbound calls

  • Resolve patient issues and complaints over the phone

  • Schedule visits and procedures

  • Correspond with surgeons

  • Handle recalls

  • Data Entry

  •  Multitask between call center and finance department as needed

 

Private Family, 2019-2020

Corinth, TX

Nanny for children ages 3 & 6

  • Handled after school pick up

  • Helped with homework and educational activities

  • Engaged in play time and age appropriate games

  • Light housekeeping, keeping children's areas and eating utensils clean

  • Cooking for the children

Private Family, 2018-2019

Ft. Worth, TX

Nanny for a 2 year old girl

  • Primary cared for the family's 2 year old daughter

  • Transported the child to and from activities

  • Handled light meal prep and anything pertaining to the child

  • Engaged in play and age appropriate activities

  • Handled grocery shopping and errands for the family 

 

Private Family, 2017-2018

Little Elm, TX

Nanny for a twin 1 month old baby boys

  • Provided daily care for twins

  • Handled feeding, bottle prep, cleaning and sterilizing utensils, age appropriate meal prep 

  • Handled laundry, linens and keeping the nursery clean for infants

  • Cleaning of play areas, high chairs and toys

  • Kept up with infants’ daily schedule

  • Took care of the family dog

 

Private Family, 2013-2015

Keller, TX

Nanny for children ages 3, 6 and 10

  • Worked with parents to offer care for 3 children 

  • Drove the children to and from school  

  • Drove the children to sports and activities during the summer

  • Helped maintain the children's areas, cleaned up after mealtime and kept commons areas clean 

  • Cooking and meal prep

  • Took care of family dog

 

Private Family, 2011-2013

Roanoke, TX

Nanny for a 4 year old

  • Primarily handled care for a 4 year old

  • Picked up child from school and engaged in playtime and after school activities

  • Helped with farm animals

  • Light housekeeping