The Mtoto Agency
The extra set of hands your family needs!

Markerely
Summary
Seeking a position that will encourage and allow me to use my strong communication and organization skills. I have over 15 years of childcare and have spent 4 years in medical field. I want to continue supporting families, as well as pursue a career that will allow advancement in my areas of expertise.
Physician Support Specialist II- Financial Specialist
Tampa General Hospital -
Tampa, FL
May 2019 to October 2020
Verify Insurance, submit/obtain authorizations, referrals, obtain copay/self pay charges, patient communication, scheduling
Patient Account Specialist (Remote)
Case Healthcare Solutions, Inc -
Pikesville, MD
March 2017 to March 2019
• Perform patient accounting functions
• Respond to customer billing inquiries
• Work denial reports
• Insurance verifications
• Updating patient information into database
• Collecting patient dues (co pays and balances)
Office Assistant
Gina's Billing & Coding Inc -
Tampa, FL
December 2016 to March 2017
• Answering telephone calls & taking messages
• Sorting incoming mail & sending outgoing mail
• Filing, copying and scanning forms & bills
• Accurately entering patient information into database
• Scheduling conference calls & meetings
• Making bank deposits
• Writing and sending out office bills
Lead Teacher/Office Clerk
Steps to Maturity Learning Center -
Tampa, FL
March 2006 to December 2016
• Weekly lesson plans (Age appropriate activities)
• Answering telephone calls
• Complete interviews with parents for enrollment
• Message taking & distributing to proper individual
• General office duties (sort mail, copying documents and scanning)
• Collecting parent payments & writing receipts
• Completing a monthly expense log
Education
High School Diploma
T. R Robinson High School -
Tampa, FL
May 2000