The Mtoto Agency

Markerely

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Summary

Seeking a position that will encourage and allow me to use my strong communication and organization skills. I have over 15 years of childcare and have spent 4 years in medical field. I want to continue supporting families,  as well as pursue a career that will allow advancement in my areas of expertise.

 

Physician Support Specialist II- Financial Specialist

Tampa General Hospital - 

Tampa, FL

May 2019 to October 2020

Verify Insurance, submit/obtain authorizations, referrals, obtain copay/self pay charges, patient communication, scheduling

 

Patient Account Specialist (Remote)

Case Healthcare Solutions, Inc - 

Pikesville, MD

March 2017 to March 2019

• Perform patient accounting functions 
• Respond to customer billing inquiries 
• Work denial reports 
• Insurance verifications 
• Updating patient information into database 
• Collecting patient dues (co pays and balances)

 

Office Assistant

Gina's Billing & Coding Inc - 

Tampa, FL

December 2016 to March 2017

• Answering telephone calls & taking messages 
• Sorting incoming mail & sending outgoing mail 
• Filing, copying and scanning forms & bills 
• Accurately entering patient information into database 
• Scheduling conference calls & meetings 
• Making bank deposits 
• Writing and sending out office bills

 

Lead Teacher/Office Clerk

Steps to Maturity Learning Center - 

Tampa, FL

March 2006 to December 2016

• Weekly lesson plans (Age appropriate activities) 
• Answering telephone calls 
• Complete interviews with parents for enrollment 
• Message taking & distributing to proper individual 
• General office duties (sort mail, copying documents and scanning) 
• Collecting parent payments & writing receipts 
• Completing a monthly expense log

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Education

High School Diploma

T. R Robinson High School - 

Tampa, FL

May 2000