Jeani

Private Household Experience

20+ years of childcare experience

Infant through high school experience

Household Management

 

 

Home Manager/Brian and LaRee Drexel

Frisco, TX

January 2015 to June 2019

• Managed the day-to-day schedules of two children, including school, lessons and appointment pick-ups/drop-offs. 

• Managed all domestic duties in the home, including cleaning, light cooking, laundry and organization.

 

 

General Manager(2011-2013)/Cleaning Associate(2009-2011)

DeBonair Custom Cleaning - 

Frisco, TX

March 2009 to February 2013

• Managed weekly, bi-weekly and monthly scheduling, communications and reminders of client appointments and all company cleaning associates. 
• Managed client feedback and customer service-based conflict resolution, including complaints, special considerations and suggestions. 
• Managed staffing and human resource activities, including hiring, terminating, background checks and training. 
• Managed ongoing Quality Assurance and Performance Improvement by holding unscheduled "spot checks" of staff during real-time cleans and post-clean reviews with associates. 
• Performed home cleanings, as needed. 

Associate in Radio/TV/Film

Delta Community College - 

West Monroe, LA

June 1984 to May 1986