Private Household Experience
20+ years of childcare experience
Infant through high school experience
Home Manager/Brian and LaRee Drexel
January 2015 to June 2019
• Managed the day-to-day schedules of two children, including school, lessons and appointment pick-ups/drop-offs.
• Managed all domestic duties in the home, including cleaning, light cooking, laundry and organization.
General Manager(2011-2013)/Cleaning Associate(2009-2011)
DeBonair Custom Cleaning -
March 2009 to February 2013
• Managed weekly, bi-weekly and monthly scheduling, communications and reminders of client appointments and all company cleaning associates.
• Managed client feedback and customer service-based conflict resolution, including complaints, special considerations and suggestions.
• Managed staffing and human resource activities, including hiring, terminating, background checks and training.
• Managed ongoing Quality Assurance and Performance Improvement by holding unscheduled "spot checks" of staff during real-time cleans and post-clean reviews with associates.
• Performed home cleanings, as needed.
Associate in Radio/TV/Film
Delta Community College -
West Monroe, LA
June 1984 to May 1986