The Mtoto Agency

Jasmine R.​

​

​

Objective

• Outgoing, reliable professional seeking Nanny with 10+ years of professional childcare and daycare experience. 

• Private household and family support

• Daycare, early childhood education and classroom management

• Possess leadership and listening skills, efficient and manages time well

•  Charismatic and approachable

• Adaptable and able to work with a team 

• Detail oriented, punctual, reliable , and flexible

• Organized and hard worker

​

​

Nanny

(August 2020-Present)

• Provide educational and stimulating activities for 4 children ages 2, 3(twins) and 5

• Drive them to and from various activities and play dates

• Foster a loving and nurturing environment for them to learn and grow

• Create various activities to keep them engaged and learning for their appropriate ages

​

​

Verizon Wireless

(May 2019- December 2019)

• Working efficiently to deliver a consistent customer experience

• Answering customer calls and actively listening to identify needs

• Building customer relationships , earning their loyalty and trust

• Troubleshooting problems and resolving a range of customers issues from device malfunctions, billing, and service concerns

​

Primrose School of Nashville Midtown

(July 2016-June 2017)

• Maintain the welfare of the children, supervise snack, lunch and outdoor play

• Create and provide a loving, safe, and enjoyable learning environment (ages 18-24 months)

• Create age appropriate activities to model the set curriculum

• Send home weekly reports 

• Engage in educationally stimulating play

• Manage communications with parents/guardians of children in person and through work provided app

​

​

Southwest Airlines

(March 2012- May 2016)

• Customer Service Representative

• Provide customers with answers to frequently asked questions

• Assist with booking of reservations

• Assist with navigation of the website

• Problem solving/flight delays/cancellations/reroutes 

• Handling the needs of the customer in a timely and efficient manner

• Hitting target goals and metrics and offering ancillary products where appropriate and necessary

​

Luv N Care

(November 2011-March 2012)

• Maintain the welfare of the children, supervise snack, lunch, and outdoor play

• Create and provide a loving, safe, and enjoyable learning environment(ages 6-12 months)

• Diaper and feed infants on schedule and keep detailed logs

• Send home weekly reports

​

Mi Casa Child Care Center

(August 2009-October 2011)

• Maintain the welfare of the children, supervise snack, lunch, and outdoor play

• Create and provide a loving, safe, and  enjoyable learning environment (ages 12-23 months)

• Engage in educationally stimulating activities.